The upgrade to the district email server has brought a couple of changes to the spam summary. The daily summary looks different, but works the same: simply browse your lists of 'spam messages received' and 'good messages received' for anything blocked or allowed in error. Just click the blue links to adjust the settings. Mail blocked in error can either be 'delivered once' or 'always allowed' while spam messages that have slipped past the three-headed dog on duty at Lightspeed Systems can be 'always blocked'.
But remember the method to check for spam before your email summary arrived? That works slightly differently. First, open the mail summary and click the blue 'Click here to view current messages held as spam link.' You will be asked to log-in with your email address and password.
The default date range is 'Today' but you can open that pull-down and choose a different time frame to check. With that done, find the message in the list you want to allow and check the box to its left. A pull-down menu ('Select Action') will appear above. Open it and choose whether to 'Mark Not Spam' (add sender to whitelist and approve all further email from this address) or 'Forward Only' (allow the individual message through this time). The message will quickly appear in your inbox and that's it! You're done.
A couple of tips: 'Forward Only' is good for messages you can't identify or senders you don't recognize. The individual message will be allowed through but the sender will not be whitelisted.
NEVER EVER, NO MATTER WHAT YOU'RE PROMISED OR THREATENED WITH (eviction, account shutdown, freezing of funds, $1,000,000 from the British lottery) give usernames, passwords, or account information in response to an email request. IF you receive an email that appears to be from a bank, credit card company or other financial institution containing some dire warning about your account status, close it, and go directly to that company's site to log-in and find out whether the communication is legitimate. Reputable companies will NEVER ask for password information in an email. Be especially aware of 'phishing' scams which aim to trick you into revealing account information by sending an email directing to a site that looks and works like an official company site. ALWAYS check the URL (website address). Remember that the URLs of sites using secure encryption will begin with 'https:' and not just 'http:'
NEVER EVER, NO MATTER WHAT YOU'RE PROMISED OR THREATENED WITH (eviction, account shutdown, freezing of funds, $1,000,000 from the British lottery) give usernames, passwords, or account information in response to an email request. IF you receive an email that appears to be from a bank, credit card company or other financial institution containing some dire warning about your account status, close it, and go directly to that company's site to log-in and find out whether the communication is legitimate. Reputable companies will NEVER ask for password information in an email. Be especially aware of 'phishing' scams which aim to trick you into revealing account information by sending an email directing to a site that looks and works like an official company site. ALWAYS check the URL (website address). Remember that the URLs of sites using secure encryption will begin with 'https:' and not just 'http:'